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Stay with Peace of Mind The New Safety Guidelines

At Hard Rock Hotel Goa, we are fully committed to the safety guidelines and hygiene protocols from Hard Rock International under the new SAFE + SOUND program to protect the health and well-being of our guests and team members.

SAFE + SOUND has been developed by a team of hospitality experts in partnership with EcoLab and NSF to provide enhanced cleaning practices, social interaction and workplace protocols while ensuring transparency through the hotel’s guest and team member journey.

TEMPERATURE CHECKS

Thermal temperature checks for every guest, team member and vendor upon arrival.

SOCIAL DISTANCING

Appropriate social distancing requirements of 6 feet apart in all areas of the hotel through visual distance markers, signage and team member guidance.

PERSONAL PROTECTIVE EQUIPMENT

Mandatory requirements for all guests and team members to wear a face mask in designated areas.

  

ENHANCED HOUSEKEEPING PROCESS

SAFE + SOUND key card on every guest room door as the final step in the enhanced housekeeping process.

CLEANING & DISINFECTING

Increased deep cleaning and disinfecting frequency for high-touch surfaces across public areas, meeting rooms, dining areas, and public restrooms.

HAND SANITIZERS

Hand sanitizer stations in every public space area and all restrooms.

HAND WASHING

Team member hand washing every 60 minutes.

LUGGAGE SANITIZATION

Sanitization of guest luggage before it enters the lobby.

 

LAUNDRY HANDLING

High-level separation control procedures to handle all laundry.

IN-ROOM DINING

Contact-less, in-room dining service offered at the guest room door with social distancing protocols.

QR-CODED MENUS

Dining at all restaurants using customized QR-coded menus.

To know more about out Safe+Sound Program, click here

TRAVEL ADVISORY

Kindly note, as per Government Regulations on COVID-19, anyone travelling to Goa will have to carry Covid-19 Negative Certificate. This Certificate should be issued within 48 hrs of reaching Goa.

In case you are unable to get the testing done prior to travel, you are required to take the test upon landing in Goa. You will need to be quarantined in the hotel room till the time test results are sent.

Prior to your stay, please connect with our team at +91 832-674-5555 or +91 832 719 5555 for the latest travel guidelines and restrictions or email reservations@hrhgoa.com  

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    Hard Rock Hotel Goa 370/14 Porba Vaddo Calangute, Goa, 403516 India Phone: +91 832 674 5555 Fax: +91 832 674 5556